Native English

 Marketplace Consultants

At Native English, we offer premium services in English language consultation for businesses. Our services include rewriting owner's manuals, product packaging, and marketplace postings to improve sales and reduce returns to manufacturers and vendors entering or already doing business in the US and other English-speaking markets. Our services provide customers with a complete understanding of your product use, instructions, and troubleshooting, which results in higher customer confidence before and after purchasing. Our consultants have more than 35 years combined experience in this field and have helped more than 100 companies worldwide gain a strong presence in English-speaking markets. 

Now, more than ever before, proper English in your product documentation is critical to the success of your business. Online marketing has changed the landscape and presents opportunities for overseas companies to do business worldwide. American consumers have money to spend on your products, and the language used in your advertising and documentation is the consumer's first impression of your company, its products, and the quality they can expect to receive when they buy from you. 

Poor-quality English translations with incorrect grammar, spelling, and sentence structure cost businesses millions of dollars in profit every year. They result in increased product returns and create a lingering sense of low quality and standards even before your customers make a purchasing decision. Our goal is to improve the initial perception of product quality and help you maintain that perception through high-quality documentation for your products. 

Numerous businesses are offering these services, so why choose Native English? 

• At  Native English, no job is too small, and our prices are adjusted accordingly. For a small investment, you can experience what we can do to help strengthen your presence in English marketplaces. While other companies require substantial investments for these services and have hefty minimum service fees, we're happy to work on a smaller scale to help you build your brand. Our business grows when yours does.  

• We work with smaller companies and offer real people you can speak with about the projects we do for you. Our average email reply time is less than 4 hours, often much sooner. We understand how stressful it is to wait when your business hangs in the balance and take pride in helping reduce this stress. Our clients are people, and we treat every customer as a person, not just a company name on a product. 

• We are our own company, without oversight from other organizations that limit options to improve your business presence in English-speaking marketplaces. Unlike many of our competitors, we cater to your company's specific needs to provide the solutions that will work best for you and set your products apart from the competition.  

• We take pride in our work and enjoy watching your business succeed with a vested interest in that success. The more your business grows and the stronger your presence in these markets, the more business ventures we can enjoy together. Your success is what leads to our success. While larger companies can afford to lose smaller clients and may make unconscionable decisions to prioritize larger clients at the expense of smaller ones, we value every client equally. 

• Our quality control does not encounter the pitfalls associated with larger marketing consultation companies because we operate with a small, in-house staff supervised directly by the owner of our company. Larger companies may farm out some or all of the work, often choosing the cheapest suppliers at the expense of quality, particularly with smaller clients who don't spend hundreds of thousands of dollars a year with them.  

• Our services are more flexible and are customized to suit you and your business, when larger providers may stipulate particular practices and conventions for their work to conform to the training they offer staff members. We at Native English thrive on creating solutions specific to the job and customer we're working with. Our personalized solutions are more suited to resolving any issues and maximizing profits for our clients.

• We work with small businesses and entrepreneurs at Amazon, Ali Baba, eBay, and other online marketplaces that larger providers avoid. Our services are available on a much smaller scale for those with lower budgets than larger providers accept. You need not spend your hard-earned profits on services you may not need from companies that package services for inflated pricing.

• Our fees reflect the specific services we provide to you. Our rates are cheaper than most large providers because we have less overhead. We're able to offer comparable services at higher quality for less money. Why pay extra to cover the costs of extra middle-management and sub-service providers who pass your work down the line, exacting fees each time they forward an email or assign the actual work to another department?

• We also assist in writing product warning pages that will help you minimize many risks when entering unfamiliar markets. We know what is legally required and expected to appear in your product documentation to limit liability and ensure your company's reputation will not suffer from improper or incomplete product warnings.

• Unlike many other companies, we do not share information on our clients with other individuals, companies, or entities except as required by law without your written consent.  Discretion is as important to us as it is to you. We will never drop your name to gain business from other companies.

• We are fluent in Business, Technical, and Advertising English. We write detailed technical product documentation, professional business correspondence letters, and purchase-inducing advertising daily, and our name stands behind our brand. Let Native English be the name behind your brand.
  
  
  

We look forward to hearing from you!