Native English

Marketplace Consultants

At Native English, we offer premium services in English language consultation for business. Our services include rewriting owner's manuals, product packaging, and marketplace postings to improve sales and reduce returns to manufacturers and vendors entering or already doing business in US and other English-speaking markets. Our services allow customers a better understanding of products, product use, instructions and troubleshooting, which results in higher customer confidence before and after purchasing. Our consultants have more than 35 years combined experience in this field, and have helped more than 100 companies worldwide gain strong footing in a variety of English-speaking markets.

Now, more than ever before, proper English in your product documentation is critical to the success of your business. Online marketing has changed the landscape and presented the opportunity for overseas companies to do business anywhere in the world. American consumers have money to spend on your products, and the language used in your advertising and documentation are the consumer's first impression of your company, its products, and the quality they can expect to receive when they buy from you.

Poor quality English translations with incorrect English grammar, spelling and sentence structure cost businesses millions of dollars in profit every year. They result in increased product returns, and create a lingering sense of low quality and standards even before your customers make a purchasing decision. Our goal is to improve the initial perception of product quality, and to help you maintain that perception through high-quality documentation that will accompany your products.

There are numerous businesses offering these services, so why choose Native English?

• At Native English, no job is too small, and our prices are adjusted accordingly. For a small investment, you can experience what we can do to help strengthen your presence in English marketplaces. While other companies require substantial investments for these services, and have large minimum service fees, we're happy to work on a smaller scale to help you build your brand. Our business grows when yours does.

• We work with smaller companies, and offer real people you can speak with about the projects we do together. Our average email reply time is less than 4 hours from the time of receipt, and often we're able to reply much sooner. We understand how stressful it is to wait when your business hangs in the balance, and take pride in helping reduce this stress. Our clients are people, and we treat each and every customer as a person, not just a company name on a product.

• We are our own company, without oversight from other organizations that limit what we can do to improve your business presence in American and other English-speaking marketplaces. Unlike many of our competitors, we're able to cater to your company's specific needs to provide the solutions that will work best for you and set your products apart from the competition.

• We take pride in our work, and enjoy watching your business succeed with a vested interest in that success. The more you grow, and the stronger your presence in these markets, the more business ventures we can enjoy, together. Your success is what leads to our success. While larger companies can afford to lose smaller clients, and may make unconscionable decisions to prioritize larger clients at the expense of smaller ones, we value every client, equally.

• Our quality control does not encounter the pitfalls associated with larger marketing consultation companies because we operate with a small, in-house staff, supervised directly by the owner of our company. Larger companies may farm out some or all of the work they do, and often choose the cheapest suppliers at the expense of quality, particularly with smaller clients who don't spend hundreds of thousands of dollars a year with them.

• Our services are more flexible, and can be customized to suit you and your business easily, while larger providers may stipulate particular practices and conventions for their work to conform to the training they offer staff members. We at Native English thrive on creating personalized solutions specific to the job and customer we're working with, and our personalized solutions are thus more suited to resolving any issues and maximizing profits for our clients.

• We work with small businesses and entrepreneurs at Amazon, Ali Baba, eBay and other online marketplaces that larger providers avoid. Our  services are available on a much smaller scale, for those with lower budgets than the big providers accept. You need not spend your hard-earned profits on services you may not need offered by companies who package services for inflated pricing.

• Our fees are determined by the specific scope of the project, and include only those services you actually want. Our rates are cheaper than most large providers because we have less overhead. We're able to offer comparable services at greater quality for less money. Why pay extra to cover the costs of extra middle-management and sub-service providers who pass your work down the line, exacting fees each time they forward an email or assign the actual work to another department?

• We also provide assistance in writing product warning pages that will help you minimize many risks associated with entering unfamiliar markets. We know what is required and what is expected to appear in your product documentation to minimize liability and ensure your company reputation will not suffer from improper or incomplete product warnings.

• Unlike many other companies, we do not share information on our clients with other individuals, companies or entities except as required by law without your specific, written consent.  Discretion is as important to us as it is to you, and we will never drop your name to gain business from other companies, or your competitors.

• We speak, read, and write fluent Business English, Technical English, and Advertising English. We write detailed technical product documentation, professional business correspondence letters and purchase-inducing advertising every day, and our name stands behind our brand. Let Native English be the name behind your brand.

We look forward to hearing from you.